Private Education Act 2009

Under the PE Act 2009, a Committee for Private Education ( was set up in December 2009 to regulate the private education sector in Singapore and raise standards over time. From 21 December 2010, all private education institutions (PEIs) are required to be registered under a new Enhanced Registration Framework (ERF) and comply with the regulations under the Act in order to operate.

1. nVisually Refund Policy and Procedures

nVisually Academy shall have a fair and reasonable refund policy for any payment made and maintain up-to-date and accurate refund records at all times. The refund policy is clearly communicated to all its students via the website, student contract and student handbook. The refund policy must be clearly explained to all students and prospective students. The policy should also be available in students’ native languages where applicable. Students must also be communicated about the computation of the refund amount.

nVisually Academy shall inform the student immediately within three (3) working days upon knowledge of any of the following:

I. It does not commence the Course on the Course Commencement Date;
II. It terminates the Course before the Course Commencement Date;
III. It does not complete the Course by the Course Completion Date.
IV. It terminates the Course before the Course Completion Date
V. It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A of the Student Contract within any stipulated timeline set by CPE

The Student shall be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.

% of [the amount of fees paid under Schedules B and C]If Student’s written notice of withdrawal is received:
[50%]more than [30] days before the Course Commencement Date
[30%]before, but not more than [30] days before the Course Commencement Date
[10%]after, but not more than [3] days after the Course Commencement Date
[0%]more than [3] days after the Course Commencement Date

2. Standard PEI-Student Contract

All students will enter into a standard CPE’s PEI-Student Contract with nVisually during admission. Please click here to download a copy of the Standard PEI-Student Contract. 

Click here to download the copy of the contract