Student Handbook

nVisually Academy shall have a fair and reasonable refund policy for any payment made and maintain up-to-date and accurate refund records at all times. The refund policy is clearly communicated to all its students via the website, student contract and student handbook. The refund policy must be clearly explained to all students and prospective students. The policy should also be available in students’ native languages where applicable. Students must also be communicated about the computation of the refund amount.

nVisually Academy shall inform the student immediately within three (3) working days upon knowledge of any of the following:

I. It does not commence the Course on the Course Commencement Date;
II. It terminates the Course before the Course Commencement Date.
III. It does not compete the Course by the Course Completion Date.
IV. It terminate the Course before the Course Completion Date
V. It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A of the Student Contract within any stipulated timeline set by CPE.

The student shall be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.